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Quayfern Cloud Help

Quayfern Cloud Help

Website, email and cloud support for small companies

Bilişim şirketiThessaloniki, Yunanistan Örnek kuruluş (demo)

About us

Quayfern looks after websites, email and cloud services for small companies in northern Greece. Our support desk answers questions, fixes problems and keeps client websites up to date.

What the labour market needs

Small companies depend on websites and online services every day, but few have their own technical staff. Support roles are a common first step into tech for people with customer service experience.

Opportunities

Giriş seviyesi iş Hibrit Yarı zamanlı

Website Support Assistant

You will answer client questions, make small changes to websites and pass harder problems to senior colleagues. You will learn our cloud services step by step with a buddy. About 25 hours a week in shifts planned a month ahead, starting in January 2027.

  • HTML and CSS basics
  • Customer service experience
  • Clear written Greek and basic English
  • Calm and patient with users
  • HTML
  • CSS
  • Troubleshooting
  • Customer service
Eğitim Uzaktan Esnek saatler

Support Desk Starter Training

A free evening training for people who want to start in IT support. You will learn how to handle requests, write helpful answers and fix common website problems. Six online evenings over three weeks; the next group starts in February 2027.

  • Basic computer skills
  • Interest in helping people with technology
  • A few free evenings each week
  • Troubleshooting
  • Clear written answers
  • HTML

How we hire inclusively

We use a blind first screening: our team reads answers to a few practical questions without names, ages or photos. Support shifts are planned a month ahead, and colleagues can swap shifts with a simple request.

İşe alım adımlarımız

  1. Answer five practical questions online, without your name or photo
  2. A short phone or video call
  3. Two paid trial shifts with a buddy
  4. A decision within two weeks

Önem verdiğimiz beceriler

  • HTML and CSS
  • Troubleshooting
  • Clear written answers
  • Customer service
  • Willingness to learn cloud basics